Privacy Policy

EXENT Privacy Policy
This privacy policy for EXENT (“Company,” “we,” “us,” or “our”) describes how and why we collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), such as when you:

• Visit our website at https://exent.cc
• Purchase, download, or activate EXENT software
• Engage with us through Discord or other related platforms

Reading this privacy policy will help you understand your rights and choices. If you do not agree with our policies, please do not use our Services. For any questions or concerns, contact us on discord.

1. Information We Collect
Personal Data You Provide:
We collect personal information that you voluntarily provide when creating an account, making a purchase, or contacting support. This includes:

• Email address
• Username
• Password (encrypted and never visible to us)
• Purchase and billing information

Automatically Collected Data:
When using EXENT software or our website, certain technical data is automatically collected for security and performance purposes. This includes:

• IP address and device information
• Operating system version and hardware specifications
• HWID (Hardware ID) - used for license verification
• Log data related to crashes or errors

Payment Information:
All payments are securely processed by Stripe. EXENT does not store or have access to your full payment information. Stripe’s privacy policy can be found at https://stripe.com/privacy.

2. How We Use Your Information
We use collected information to:

• Provide and maintain your access to EXENT products
• Verify licenses and prevent fraud or abuse
• Improve product performance and stability
• Respond to customer inquiries and provide technical support
• Comply with legal and regulatory obligations

We do not use your data for advertising, profiling, or unrelated marketing purposes.

3. Data Storage and Security
All personal information is stored securely using encryption and modern security standards. While we take all reasonable measures to protect your data, no online service can guarantee absolute protection from unauthorized access or data breaches. Data transmissions are always handled over encrypted HTTPS connections.

4. Legal Basis for Processing
We process your personal data only when legally justified under applicable laws, including:

• Contractual necessity: To deliver and maintain your software license
• Legal obligation: To comply with applicable tax, accounting, or fraud prevention laws
• Legitimate interest: To improve our Services and protect our users from abuse
• Consent: When you explicitly agree to specific processing (e.g., newsletter or beta testing)

5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you delete your EXENT account, related data and licenses are removed from our active systems. Some records may be retained for legal or anti-fraud purposes.

6. Sharing of Information
We do not sell or rent user data. We may share limited information only with:

• Payment processors (Stripe) - for transaction handling
• Cloud providers - to host servers and manage data securely
• Law enforcement - if legally required by subpoena or court order

All third parties are required to handle your data in compliance with EU and equivalent standards.

7. International Data Transfers
EXENT operates globally, and your data may be stored or processed in data centers outside your country. We ensure adequate data protection measures are in place for all international transfers.

8. Data Protection Rights (EU)
Depending on your region, you have the right to:

• Request a copy of your personal data
• Request correction or deletion of inaccurate information
• Restrict or object to data processing in certain situations
• Withdraw consent at any time (where applicable)

To exercise these rights, contact us on discord.

9. Minors
EXENT’s services are intended for users aged 18 and above. We do not knowingly collect data from individuals under 18. If you believe we have inadvertently collected such data, please contact us immediately for removal.

10. Cookies
We use only essential cookies to maintain login sessions and ensure security. We do not use advertising or tracking cookies.

11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last Updated” date will be revised accordingly. Continued use of EXENT Services after updates constitutes acceptance of the revised policy.

12. Contact Information
For questions, concerns, or data-related requests, please contact us at:
Discord: Join our official server and open a support ticket.